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30/9/2016 Comments

Sydney Marketing Brekky @ Tiger Mottle

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Sydney Invite List: Facebook, Fairfax, Go Future Media, Google, KimMic International, Naturally Wild Produce, Nova Entertainment, PwC, St Frock, Sydney Opera House, TFE Hotels, Titan Digital, Tourism Australia, Toyota & White Ribbon.

Welcome to Our First Sydney Marketing Brekky!

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​Worried the weather would be rainy, our marketers were delighted with sunshine on the rooftop of Tiger Mottle, Paddington, the location of our first Sydney Marketing Brekky club. 

With a mix of inspired marketers from varied industries, social media was a hot topic as usual!

Shhhh! Unfortunately we cannot share all the awesome stories our members shared about what they were working on internally but we have shared some of the tools and articles below. 
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Suggested By Our Members

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Want to keep up with Social Media Updates? Check out https://smk.co/

Ever wondered what a social media ‘thunderclap’ is?
“Social media is an easy way to say something, but it’s a difficult way to be heard. Thunderclap is the first-ever crowdspeaking platform that helps people be heard by saying something together. It allows a single message to be mass-shared, flash mob-style, so it rises above the noise of your social networks. By boosting the signal at the same time, Thunderclap helps a single person create action and change like never before.” https://www.thunderclap.it/about 

Have you heard of Tribe?
“Tribe is a marketplace where brands can easily invite and brief these Influencers to activate powerful 1:1 campaigns and engage audiences they’re desperate to reach.” http://www.tribegroup.co/

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Has anyone ever used Facebook Experian Mosaic?
  • Extract maximum value from a partnership with us by accessing Experian Mosaic audience profiles across Facebook.
  • Engage with a team of social media experts who will build look-alike audiences based on proprietary Experian data.
  • Knowing who your customers are is just the beginning; we are able to go a step further to build a comprehensive & connected view of your best customers. First, enhance a customer profile with rich lifestyle and demographic data, then engage that user with ads that are not just relevant & timely to their needs and interests, but also served via a marketing channel that they prefer. Read More
 
Did you know they are introducing Facebook messenger purchasing?
“Facebook is making it easier for people to buy from Messenger bots and giving those bots new tools to increase sales. On Monday, Facebook Messenger made it easier for companies to sell products through their Messenger bots by adding a buy button, the ability to people to buy products from a bot without needing to leave Messenger and a way for brands to direct people from their Facebook ads to their Messenger bots.” Read More  ​

Apple Unveils iPhone 7 and 7Plus Without Headphone Jack​

Apple recently announced the iPhone 7 and 7 Plus in San Francisco. As predicted, the new iPhones closely resemble the iPhone 6S and 6S Plus and do not have a 3.5mm headphone jack (a first on any iPhone).
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So, the headphone jack is gone. Deader than dead. iPhone 7 and 7 Plus users will need to use Lightning-based headphones, which will be included in the box.

The thinking behind the wireless AirPods was to "eliminate the hassles of wireless headphones," with sensors that can automatically play and pause music. They will retail at $229 from October and will have a five-hour battery life.
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However with dimensions at 16.5 millimetres x 18 millimetres x 40.5 millimetres, the new AirPods fits within the Australian Competition and Consumer Commission's Product Safety Choke Check. If something fits inside the Choke Check it has the potential to block a child's throat.
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Talking Points

What do we think of the new Apple Air Pods?
Do you think they will be successful or a flop?
What lessons can we learn from how Apple announces new products?
Do issues do you see arising from the new AirPods?

Facebook Really, Really Wants You to Talk to Your Friends

The company is testing a new feature — "What friends are talking about" — in some News Feeds. The feature collects posts from your friends in a special section of your News Feed and highlights how many comments the content received from other people. It's roughly the size of one image post in your News Feed, meaning you get a little more bang for your buck. 

​Here's what it looks like (names redacted- right):

Facebook often tests features like this with small groups of users. For example, it rolled out a tweaked version of the Trending feature to some users in June before debuting it publicly last week. Of course, there's no guarantee that test features will roll out to everyone. 

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Earlier this summer, Facebook said it would prioritise posts from family and friends over content from brands: It's unclear if this new module is related, though it does seem like a good way to encourage people to interact with one another. It piles updates into smaller chunks so you can see more on your screen — essentially meaning more opportunities for you to comment on something without scrolling. ​

Talking Points
How do you see Facebook continuing to prioritise content from friends/family over branded content affecting your social media marketing strategy?
How can you use this feature to enhance your social media marketing strategy?

Google Adds ‘Reviews from the Web’ to Critic Reviews in Local Search Results 

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Last month Google introduced best-of lists and critic reviews for local search. Google is now adding “Reviews from the web,” which brings user-generated content from third party sites to the knowledge panel and prominent placement in mobile results.

At the time critic reviews were introduced in August, there was criticism that prominent review sites such as Yelp or TripAdvisor were seemingly not eligible to be included. Reviews from the web, however, is intended for sites like Yelp and TripAdvisor, whose content and reviews generated by consumers rather than “critics” and “experts.”
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On the desktop, Reviews from the web will appear in the Knowledge Panel as critic reviews do. In mobile, they will appear above critic reviews and best-of-lists in a horizontal presentation. The screenshot above, provided by Google, shows how it will look on a smartphone. Any publisher using Schema markup for reviews is eligible to be included.

In the first version of this, which will roll out globally shortly, there will be three review sources as in the example above. The order will be determined by “relevance”. Reviews from the web will appear across numerous local verticals, according to Google.

Talking Points
Do you actively focus on generating reviews across platforms/channels?
How do you see this impacting the business you work for?


Omni-Channel Shoppers – An Emerging Retail Reality

Retail marketing is changing. Today, success means connecting with your most important customer: The Omni-channel shopper.
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Omni-channel shopping presents a dramatic shift in how we think about retail, but it's a change that comes with huge opportunity. give your customers what they're craving: instant, relevant information no matter where they are or what device they're using. To engage Omni-channel shoppers, you first need to understand who they are. At a basic level, this means knowing important factors about the customer such as gender, demographic, location, website browsing habits, search habits, and where they shop in-store. 
71% of shoppers who use smartphones for research in-store say that it's become an important part of the experience. Smartphones are the new personal shopping assistant for people once they're inside a store.
Shoppers who buys from a retailer in-store and online are the most valuable kind of customer. According to a 2015 study by IDC, these shoppers have a 30% higher lifetime value than those who shop using only one channel.

Talking Points
Are there any brands you buy from online and in-store?
Do you have an Omni-channel approach with your online marketing?
What have you found helps you most effectively target customers/consumers searching on mobile?

Quote of the Day!

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Well, that's it for this month and I'm looking forward to the next Marketing Club!
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Christina Marie Giuffré
Comments

25/7/2016 Comments

July Marketing Brekky News

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Invite List: Vocus, Australia's Coral Coast, Bankwest, Barrett Communications, City of Armadale, Tourism WA, City of Perth, City of South Perth, Department of Water, MS Society of WA, Muzz Buzz, Pindan, Price Waterhouse Coopers, SKG Radiology, Tim Davies Landscape and Health Engine. ​

1. Facebook News Feed Update: Posts from Friends to Get Priority Over Page Content

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ecently, Facebook announced that it had once again updated its News Feed algorithm, this time to prioritize our friends’ profile posts over Page posts.
 
What Does This Mean?
Posts from Pages will be pushed further down on your News Feed, making it less likely you'll see them. This puts increased pressure on Page owners to get people to directly share their content (as it then comes from a friend) while it also boosts the incentive for Page owners to pay to promote their posts.
 
This change will likely impact Page reach – as noted by Facebook:
“…we anticipate that this update may cause reach and referral traffic to decline for some Pages. The specific impact on your Page’s distribution and other metrics may vary depending on the composition of your audience. For example, if a lot of your referral traffic is the result of people sharing your content and their friends liking and commenting on it, there will be less of an impact than if the majority of your traffic comes directly through Page posts. We encourage Pages to post things that their audience are likely to share with their friends.”

Talking Points
  • What content do you find engages your consumers/customers most on Facebook?

2. Pokémon GO & What We Can Learn From It

Pokémon GO, an augmented reality game and mobile app based on the beloved Nintendo series, has become a viral sensation and innovative marketers with a keen eye can take some big lessons from this surprise hit to both gain in the short term and evolve themselves to be better prepared when the next big thing comes along.

  1. Brand Makes all the Difference
    Imagine if there was a mobile game that offered a similar augmented reality experience, has a compelling plat, GPS based integration, an evolving story, and team-based interactivity. It sounds exactly like the kind of game that would take off right? That game already exists and was developed by the same company that created Pokémon GO. It was unsuccessful and never took off. The difference lies in the brand, Ingress had to build a new image, but Pokémon is approachable, recognizable, and has the familiar face of Pikachu, all of which has helped draw in over $1.6M revenue daily, in the US alone.

  2. Riding Coattails
    While few brands experience the same recognition and affiliation as Pokémon, businesses of all kinds are hopping on the Pokémon train, with many seeing great success! The app incentivizes users to go outside, walk around their communities, and explore areas they wouldn’t normally which is incredible news for local businesses. Brick-and-mortar stores and restaurants are seeing an influx of random passer-by’s. Individuals or organizations are able to pay a small fee to make a given location a ‘Pokémon Hotspot’ by setting a ‘lure’. Flip over to the next page to see some Perth examples of brands hopping on the trend.

  3. Consumers are More Open to AR Than We Thought
    Despite the seemingly endless potential of augmented reality, the technology hasn’t really seen significant uptake or adoption. Tepid responses to other AR apps has left some in the tech community wondering if there will ever be any demand for this tech from the average consumer – until now. Snapchat (Interactive Lenses) & Pokémon Go have shown that if you package it in an approachable and user-friendly fashion, consumers will take to the tech.

  4. Nostalgia can Overcome Generational Barriers
    As content marketing has quickly matured from a creative experiment to a disciplined science, and as marketers we are often told to design or strategize to target one target audience or persona. While Pokémon GO is a concept that has almost always been targeted to children, there remain several generations of people who have grown up with the games, and this game has been a hit across different demographics, age, gender, location, and economic status.
 
Talking Points
  • Has anyone played/used Pokemon GO?
  • What do you make of this AR craze?
  • Check out the original article here

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3. Mastercard Rebrands for the First Time in 20 Years

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MasterCard’s familiar orange and red circles just got a facelift.

The credit card company rolled out a minimalist new logo on Thursday, the first adjustment to the logo in 2 decades.
Instead of interlocking in the middle as they previously did, the two circles now blend into one another in a design that looks exactly like a Venn diagram.

The change, which was orchestrated by branding agency Pentagram, fits with what seems to bethe vogue in corporate logo design right now — simple one-dimensional shapes and serif-free basic fonts that translate better in digital formats. Verizon, Ihop and Google have all moved in the same direction in the past year.

The new logo is also meant to mark the company's shift into online payment platforms and evolving financial services tech, with the ‘C’ in MasterCard being made lower case, to move away from the idea of needing a physical card.

Talking Points
  • Do you like the new mastercard logo?
  • Do you think this is an effective rebrand?

4. Paying With A Selfie?

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Facial recognition software is expected to be ready by the end of the year to link your MasterCard account to the image of your face — so all you have to do at the register is snap a photo of your face and off you go.

The technology, which the credit card company announced on Thursday, is more secure than the passwords now used to prove one’s ID — and you won’t ever forget your face at home when you go shopping.

The biometric system, called ID Check, created by MasterCard in partnership with Google, Apple and Samsung, will digitize your face into a series of zeros and ones, convert that image into a hash and compare it to the hash stored on MasterCard’s servers, the company said.

The app will use a fingerprint or the facial biometrics — activated by staring into the smartphone and blinking once.

The blink is used to prevent someone from simply holding up a picture of you to spoof the system.

Talking Points
  • Would you ever pay for something with this technology?
  • Do you think this technology will take off?

5. Telstra Wants to Rebrand as a Tech Company

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Telstra has launched a major brand revamp aimed at repositioning itself as a technology company rather than a telecommunications business.

The multi-million-dollar Telstra 3.0 campaign, which will be rolled out over the coming weeks, first aired on Sunday night with a 90-second television commercial.

Jo Pollard, group executive of media and marketing at Telstra, said the business was “evolving from a telco to a techco — to be a world class technology company empowering people to connect. Our brand needs to reflect this and demonstrate there are better ways for everyone to thrive in this connected world”. She said the campaign will show how technology can solve common problems, “helping people to thrive as a result”.

The rebranding follows a horror year for the business which has been suffering sporadic network outages. In July CEO Andy Penn denied the problems were any worse than usual. Penn said the telco was prioritising $250 million from the company’s existing capital program to improve network resilience and performance over the next six to 12 months. Major national mobile network outages earlier this year saw Telstra compensate customers with two “free data” days.

Talking Points
  • Do you think this is the right move following the ‘disastrous’ year they had?
  • How successful do you think this campaign will be?

6. Google's new tool to check your site's user friendliness

Do you want to check how well your site performs across multiple devices? Interested in the page speed time of your site? Google's new tool is a combination of the past page speed tool and the mobile friendly tool and gives you a run down and report on your site and key recommended improvements. Check it out here...
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7. What's Your Social Selling Index on LinkedIN?

übusiness.linkedin.com/sales-solutions/the-social-selling-index# Have you ever wondered how you compare against others in your industry on LinkedIN? Check out LinkedIN's social selling index to see how you effective you are at establishing your professional brand, finding the right people, engaging with insights and building relationships. Check it out here...
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Well, that's it for this month and I'm looking forward to the next Marketing Club!
Christina Marie Giuffré
Comments

13/11/2015 Comments

Social Media Success Tools

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There are incredible free tools available to help you analyse the success of your social media marketing. 

Here are some of our favourite social media tools:

  • Likealyzer: a great tool for analysing your Facebook page.
  • Followerwonk: more detailed Twitter analytics, particularly follower statistics.
  • Faker Status: check how many fake or inactive Twitter followers you have.
  • Simply Measured: for measuring social media statistics, includes great white papers. 
  • Quintly: has limited free plans and is more about professional social media analytics. 

READ MORE HERE
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